Privacy & Refund Policy

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1. General Information Disclaimer

The content provided on this website is for educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment. Fitworks LLC does not provide medical services. Always consult with a qualified healthcare provider before beginning any exercise, nutrition, or wellness program. Participation in any fitness, nutrition, or wellness activities offered through this website is voluntary and undertaken at your own risk.

2. Fitness & Physical Activity Disclaimer

By participating in any workouts, programs, or physical activities recommended on this website, you acknowledge that physical exercise carries inherent risks, including injury. You agree that you are physically able to participate and assume full responsibility for your health and safety. Fitworks is not responsible for injuries, losses, or damages resulting from the use of information, programs, or services provided on this site.

3. Nutrition Disclaimer

Any nutrition-related information provided is intended for general wellness education only. It is not a substitute for individualized medical nutrition therapy or advice from a Registered Dietitian or licensed healthcare professional. Results may vary based on individual circumstances, health conditions, consistency, and lifestyle factors.

4. No Guaranteed Results

While we aim to provide realistic, actionable tools to support your health journey, results are not guaranteed. Individual outcomes depend on personal effort, consistency, and external factors beyond our control.

5. Privacy Policy

We respect your privacy. Any personal information collected through this website (such as name, email address, or contact details) is used solely for communication, service delivery, and business-related purposes. We do not sell, rent, or share your personal information with third parties except as required by law or to operate essential website services (such as email platforms or payment processors).

6. Intellectual Property

All content on this website—including text, graphics, programs, branding, logos, and downloadable materials—is the property of Fitworks unless otherwise stated. Content may not be copied, reproduced, or distributed without written permission.

7. External Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of external sites.

8. Changes to This Policy

We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page.

9. Contact Information

If you have questions regarding this policy or any services offered, please contact:

Fitworks

Email: Fitworksllc4@gmail.com

Refunds, Returns & Cancellations

1. General Policy

All purchases made through Fitworks are considered final unless otherwise stated in writing. By purchasing any service, product, or program, you agree to the terms outlined in this Refund Policy.

Refunds are issued at the sole discretion of Fitworks and only in accordance with the conditions below.

2. Coaching Services & Appointments

This includes personal training, wellness coaching, nutrition coaching, consultations, and related services.

Services are non-refundable once an appointment or session has occurred.
Cancellations must be made at least 24 hours in advance to avoid forfeiting the session.
Appointments canceled with less than 24 hours’ notice or missed without notice are not eligible for refunds or credits.
Late arrivals may result in a shortened session without price adjustment.

3. Service Packages & Memberships

Packages and memberships are non-refundable once activated.
Sessions must be used within the agreed timeframe and do not roll over unless stated in writing.
Unused sessions are forfeited after expiration.

4. Digital & Online Products

This includes online programs, workout plans, challenges, guides, downloadable content, and virtual coaching materials.

All digital and online products are non-refundable due to immediate access and delivery.
No refunds will be issued for dissatisfaction, lack of use, or change of mind.

5. Physical Products & Apparel

This includes clothing, accessories, and branded merchandise.

Apparel and physical products are eligible for exchange or store credit only.
Items must be unworn, unwashed, and in original condition with tags attached.
Requests must be submitted within 7 days of delivery.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Final sale, clearance items, and limited releases are non-refundable and non-exchangeable.

If an item arrives damaged or incorrect, contact us within 48 hours of delivery with photos for review.

6. Events, Workshops & Seminars

This includes in-person and virtual events, speaking engagements, workshops, and seminars.

Event registrations and tickets are non-refundable.
If Fitworks cancels an event, a full refund or credit will be issued.
If an event is rescheduled, tickets may be transferred to the new date but not refunded.

7. Payment Plans

All payment plans are non-refundable and must be completed in full as agreed.
Failure to participate, attend sessions, or access content does not release the client from payment obligations.

8. Exceptional Circumstances

Refunds or credits may be considered on a case-by-case basis for documented emergencies or unforeseen circumstances, at the sole discretion of Fitworks.

Approval is not guaranteed and may result in a partial refund or store credit rather than a full refund.

9. How to Request a Refund or Exchange

All requests must be submitted in writing via email:

Email: Fitworksllc4@gmail.com

Subject Line: Refund or Return Request – Your Name

Please allow 5–7 business days for review. Approved refunds will be issued to the original payment method.

10. Policy Updates

Fitworks reserves the right to update or modify this Refund Policy at any time. Changes take effect immediately upon posting to the website.

Privacy Policy